a few comments from AlignStar users:
"Congratulations to ... and his team for a job well done using market intelligence (AlignStar) to determine optimal territory allocation and scheduling for sales reps, resulting in increased sales and retention in our existing customer base. In the first two months, this project has already posted $658,000 in savings"
"'So far, we love the product. We had demos for several products before purchasing AlignStar. The things that made the biggest difference for us were: Ease of use, Focused Alignment (no one else did this), and the way it handled Point-based Alignment combined with Geography-based (no one else did this as well as Alignstar). (Regarding training)...Rich did a great job. One of the better vendor trainings I've ever been to. Also, I appreciated Justin coming in to go over some real-world scenerios with us. It was a big help for us."
-D.M., CBK, Ltd.
"Your support is superior, and any and all questions I have are promptly answered. I have to say that... the maps are far higher quality compared to MapPoint, and the detail is second to none."
-B.P., Boehringer Ingelheim
"Makes territory planning SO EASY!!! I love it! It has taken the territory alignment process from weeks (or months) to just a matter of hours/days."
"Personally, I think the product is great. It has been easy to learn and flexible. We have discovered things about our (company) and other demographics that have been really helpful. If you think we would be a good case study, I would be happy to work with you to get that accomplished."
"In the past 6 months of using your product I've had a few occasions that required your support folks like Roger to assist. In every instance, the response has been timely, professional and accurate. The situation below is typical. Roger responded and resolved the issue in less then 3 hours. I've dealt with many outside software vendors and rarely to see this level of support after the sale. Outstanding! Thank you so much.
-K.W., Senior Analyst Real Estate Field Sales, Cendant Mortgage
"Overall, I think (we) are extremely pleased with the functionality of AlignStar and the responsiveness of the TTG support.
-T.W.A., Compass Technology Management
"Thank you for the message and my apologies for not responding in a more timely manner. Our territory alignment sessions went very well and the software performed beautifully. The trained operators navigated through AlignStar with ease and the managers were impressed with its capabilities. Thank you very much for your help and your continued service."
-D.P., Aventis Pasteur
"I think it is a very powerful tool. Thank you for allowing Justin to fly down and teach the class. He did an excellent job! He is very knowledgeable."
"I think that this program is great. I used (another product) and I know what it can do, but AlignStar can do all that and more, but a lot easier to operate."
"Thank you very much. I've become quite proficient with (AlignStar)... Also, all of our management team has been very impressed with the type of information we are able to provide them using AlignStar."
-J.H., American Express
"My biggest struggle right now with AlignStar is that it is too easy to use. I have loaded (our) information to build a document and this took about 5 minutes. Way too short a time, scares me. No really, the product is excellent... OUTSTANDING...!!!"
"This product is simply amazing! Within 2 hours, AlignStar allowed me to accurately and equitably assign opportunity for our new segment. Without AlignStar, this task would have been practically impossible. We were so impressed with the product's ability to create equitable, contiguous territories that we decided to use it to first analyze and then redesign the entire territory layout. Using the AlignStar software we were able to quickly:
Analyze our existing territory structure (it was graded "F" by AlignStar)
Develop territories where opportunity exactly matches quota (both at the rep and the manager level)
Maximize efficiency with shortened average "windshield" time
Export that end product for use in our Contact Management Software
"I have enclosed both a copy of the AlignStar map and the Territory Data Summary. These are proof of exactly how equitable and contiguous our opportunity now is. Please let me know if there is anything I can do to help others realize the benefits of AlignStar. It is truly an amazing product!"
"The best and easiest-to-use map tool on the market. Great job!"
"I think the AlignStar is the easiest program you guys have developed by far. It is practically intuitive in its functionality. It is fast and flexible. We have made several key decisions with insights from this software."
-M.S., Sola Optical
"Based on my 4-month experience with AlignStar software and TTG's technical support, I can say that choosing AlignStar was the right decision. First of all, it is "interface-friendly", making imports, exports and links easy to manage. Secondly, it is a well-designed geographic package with intuitive tools, enabling quick "excursions" into any area of US. Third, its manual and optimized alignment mechanisms work very well. Using AlignStar enabled us to conduct rapid, high-quality re-alignment projects."
-B.M., Bioglan Pharma Inc.
"I was hesitant to call for customer support, expecting to wait on the phone and receive little help with my problem. When I did call I found the opposite - I was quickly connected to Customer Service, and received timely and insightful help..."
"AlignStar is wunderbar! AlignStar creates databases quickly and simply. It saves me the time... I so desperately need. It's ability to compare different territory alignment is very useful and would be impossible otherwise for a large sales force. AlignStar not only aligns our sales territories, but it also aligns our sales results even down to the ZIP Code level."
-D.L., American Express
"I really like (AlignStar). I use the program on a monthly basis and I had so many good things to say about it, that another member of the marketing team purchased it for use in his region. It is a great tool for marketing professionals who are involved with territory design. The size of our sales force is not a constant and with the help of AlignStar, I can easily help my sales managers through transition periods".
"AlignStar provided invaluable help for us to merge two separate sales forces. One force of 21 sales reps covered the entire US. A second sales force of 15 sales reps selling complimentary products, also covered the entire US. To combine these forces meant defining new territory boundaries in every geographic area. It was very clear that each rep would have a smaller territory. With new lower quotas however, the sales reps' potential for commissions would need to be the same as before the merge."
"AlignStar helped us capture demographic information by zip code. They helped us take this demographic info to balance each territory, so the potential sales for each rep was nearly equivalent. The outcome was a new territory boundary for each rep that offered them an even-handed opportunity to sell. Data from AlignStar also helped sales management to develop new quotas to match each new territory."
"Sales Management could look each sales rep in the eye and tell them we had used fair and equitable process to define their territory. It made the entire sales force merging process much easier to manage. AlignStar was a key element to our success."
-C.K., Welch Allyn
"(AlignStar) is very user friendly and has a lot of useful features"
"I am still learning to use AlignStar, but already I can tell how user friendly the product has become. The layer and hierarchy abilities are especially impressive. I made my first presentation to corporate and the maps with the sales territories and equipment locations via dots made quite an impression. In addition, the support I've received from the help desk has been nothing short of terrific with much patience, much appreciated in my case. Thanks for developing such a useful tool for sales territory management."
-C. J., Diebold
"The product was great and helped us greatly... Want to also note that I personally found the tech support folks to be top notch!"